If notifications have stopped coming through, work through these four checks in order:
- Check your phone's settings. Make sure notifications are allowed for InterChat in your phone's system settings, not just inside the app.
- Send a test notification. In the app, open Settings → Notifications and tap Send a test notification.
- Check Quiet hours and mutes. Make sure Quiet hours aren't on, and that the specific chat or community isn't muted — see Muting a chat or community.
- Check battery optimisation (Android). Turn off battery optimisation for InterChat, since some phones pause background apps to save power.
If calls or Prayer Rooms specifically aren't ringing properly, see Calls or Prayer Rooms not ringing full screen, which covers some extra settings on certain Android phones.
